I’m experiencing financial difficulties – what are my options?

The best option is to place your loan in a formal arrangement that will give you a bit of time to sort out your financial situation. Please contact the servicing team at to discuss your situation so we may advise on the best route forward.

Please do get in touch as soon as you believe you may have difficulty making your loan payments. We have always been able to assist borrowers when they're in close communication with us, but if we're not able to reach you we must consider the loan as in default and turn to legal measures.

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